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IntroductionSnatch Casino is committed to protecting your personal data and adhering to international data protection standards. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our platform.
Purpose of the Privacy PolicyThe purpose of this policy is to inform you about your rights regarding your personal data and how Snatch Casino handles it. By using our services, you consent to the practices outlined in this document.
Scope of ApplicationThis Privacy Policy applies to all users of our platform, including those who access our website, use our mobile application, or interact with us through other means. Your use of our services implies your agreement to this policy.
Consent ClauseBy using our site and services, you consent to the practices described in this Privacy Policy, which outline how we collect, process, store, and protect your personal data.
Data We CollectWe collect various types of data, including:
Personal Information: name, email address, date of birth, address, etc.Account Info: username, password, payment detailsTechnical Data: device information, IP address, browser type, cookiesUsage Data: site activity, login logs, game interactions
How We Use Your DataWe use your data for the following purposes:
Creating and managing accountsProcessing deposits and withdrawalsProviding customer supportBonus eligibility and responsible gambling monitoringImproving the site and personalizing the user experienceFulfilling legal and regulatory obligations
Cookies and TrackingCookies are small files stored on your device to enhance your browsing experience. We use three types of cookies:
Essential Cookies: necessary for site functionality, such as logging in or making depositsAnalytics Cookies: help us understand how you interact with our platform, improving user experienceMarketing Cookies: used to tailor advertisements and promotional content based on your interests
You can manage or disable cookies through your browser settings. Please note that some features may not function properly without cookies.
Legal Basis for ProcessingWe rely on the following grounds for processing your data:
Contractual necessity: we need your data to provide servicesLegal obligations: compliance with laws and regulationsLegitimate interests: improving user experience, preventing fraud, etc.User consent: you agree to our practices when using our platform
Data Sharing and DisclosureWe may share your personal data with:
Payment processors for transaction purposesGaming providers to facilitate games or servicesWhen required by law, we will disclose personal data in response to a legitimate request.
Data Storage and RetentionPersonal data is stored securely on our servers. We retain data for the following periods:
User account information: until account closureTransaction records: up to 5 years for tax and regulatory purposes
Security MeasuresWe implement robust security measures, including:
SSL encryption to protect your data in transitAccess controls and authentication processes to ensure authorized accessRegular monitoring for unauthorized access or data breaches
Your RightsUnder data protection laws, you have the following rights:
Access, update, or delete your personal dataWithdraw consent or object to processingContact us to exercise these rights
International Data TransfersWe may transfer your personal data outside your country or EEA. To ensure secure transfers, we use standard contractual clauses, which provide adequate protection for your data.
Third-Party ServicesExternal links or services have their own privacy policies, and Snatch Casino is not responsible for external content.
Policy UpdatesThis Privacy Policy may be updated from time to time. We will notify you of changes through our website or email notifications. Continued use of our platform implies acceptance of the revised policy.